This Privacy Policy explains how FìorDára ("Company", "we", "us", or "our") collects, uses, shares, and protects your personal data when you visit or use our website https://fiordara.com ("Service"). It also outlines your rights under the General Data Protection Regulation (GDPR).
By using our Service, you agree to the collection and use of information by this policy.
1. Definitions
- Personal Data – Any information relating to an identified or identifiable natural person.
- Usage Data – Data collected automatically through the use of the Service.
- Data Subject – The individual whose personal data is collected.
- Data Controller – The entity that determines the purposes and means of processing personal data (FìorDára).
- Data Processor – A third party who processes personal data on behalf of the Data Controller.
- Cookies – Small text files stored on your device to improve user experience.
2. Legal Basis for Processing Personal Data
Under the GDPR, we rely on the following legal bases to process your data:
- Consent (Art. 6(1)(a)) – When you have given clear permission.
- Contractual necessity (Art. 6(1)(b)) – To fulfill a contract or take steps before entering into a contract.
- Legal obligation (Art. 6(1)(c)) – Where we are required to comply with the law.
- Legitimate interests (Art. 6(1)(f)) – For purposes that are necessary for our business, unless overridden by your rights.
3. Types of Data We Collect
We may collect the following personal information:
- Name and contact details (email, phone, address)
- Login information (when registering via third-party accounts)
- Usage Data (IP address, browser type, interactions)
- Social Media Profile Data (if you connect through third-party platforms)
We do not knowingly collect data from children under the age of 13. If you are a parent and believe your child has provided us with data, please contact us.
4. How We Use Your Data
We use your data to:
- Provide and maintain our Service
- Manage your account and preferences
- Fulfil legal or contractual obligations
- Improve our services and user experience
- Send you updates, offers, or service-related messages (where permitted)
- Detect, prevent, and address technical issues and fraud
5. Cookies and Tracking Technologies
We use Cookies to:
- Operate essential site functions.
- Analyze traffic and user behaviour.
- Store your preferences.
You can manage cookie settings via your browser or by visiting our Cookie Policy.
6. Sharing Your Data
We may share your information with:
- Service Providers (e.g., hosting, analytics, CRM).
- Business partners and affiliates (with appropriate safeguards).
- Legal authorities, when required by law.
- Buyers or successors in the event of a merger or sale.
- All third parties are required to process your data per data protection laws.
We do not sell your personal data under any circumstances.
7. Data Transfers
If we transfer data outside the UK or EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
8. Data Retention
We retain your personal data only as long as necessary:
- For the purposes outlined in this policy.
- To comply with legal obligations.
- To resolve disputes or enforce contracts.
9. Your Rights Under GDPR
As a data subject, you have the following rights:
Right to Access
Request access to the personal data we hold about you.
Right to Rectification
Request corrections to inaccurate or incomplete data.
Right to Erasure
Request deletion of your data under certain circumstances.
Right to Restrict Processing
Ask us to limit processing in some cases.
Right to Data Portability
Receive your data in a structured format.
Right to Object
Object to processing based on legitimate interests.
Right to Withdraw Consent
Where processing is based on your consent.
You can exercise your rights by contacting us at sales@fiordara.com
If you believe your rights are violated, you can lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority.
We aim to respond to all data requests within one calendar month, under UK GDPR.
10. Security
We implement technical and organizational safeguards to protect your personal data. However, no system is entirely secure, and we cannot guarantee absolute protection.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
12. Changes to This Policy
We may update this policy occasionally. Updates will be posted on this page with a new “last updated” date. If the changes are significant, we’ll notify you via email or a Service notice.
13. Contact Us
For any questions or to exercise your rights, please contact:
Email: sales@fiordara.com
