This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be read alongside our main Terms. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Currently, we offer only one shipping option. In this case, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer free Standard shipping for Those within the UK. Delivery takes 3 - 5 working days for customers in the UK.
We offer international shipping to all countries.
We use the courier service Royal Mail, therefore all rates are determined by them. Based on standard shipping rates it should be delivered within 7-14 days.
We advise that when ordering you purchase more products to reduce shipping costs.
Please note that customs clearance processes may delay your order and are beyond our control.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Once your order is packaged, the courier service will send you an email tracking for your order.
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery date.
All timeframes are estimates. We'll contact you if delays exceed 5 working days.
For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms.
If you have questions about returns, please review our Return Policy
If you have any further questions or comments, you may contact us by:
Email: sales@fiordara.com